Frequently Asked Questions

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Sender Settings

The person will know that the text message came from you if:

  • You send a text message from your personal mobile number and the recipient has already added you to his phone’s contact list.
  • You send a text message from your dedicated number and the recipient has already added you to his phone’s contact list.
  • You send a text message from a Sender ID – your company’s name.
If none of the above is the case, we recommend adding your name into the SMS body.

You can send SMS using your company name if you use a Sender ID.
You can apply for up to ten Sender IDs per account. The maximum length of a Sender ID is 11 characters. You can apply for a Sender ID here.

Account Management

HOW IT WORKS

Three Easy Steps